Terms and Conditions

CANCELLATION TERMS:

• All cancellations made more than 30 days prior to arrival date will be subject to 25% forfeiture of deposit amount paid as cancellation fee.
• All cancellations made 15-29 days prior to arrival date will be subject to 50% forfeiture of the total booking amount, as cancellation fee.
• All cancellations made 1-14 days prior to arrival date will be subject to 75% forfeiture of the total booking amount, as cancellation fee.
• Non arrivals will be subject to 100% forfeiture of the total booking amount, as cancellation fee.
• Cancellations and/or amendments to bookings must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.. No telephonic cancellations/amendments will be accepted.
• Should a guest amend the date of travel of an existing booking, the new booking must be within 3 months of original travel to avoid cancellation fees.

BOOKING TERMS AND CONDITIONS:

• GROUP RESERVATIONS(8 or more persons) can not be booked online. Please email This email address is being protected from spambots. You need JavaScript enabled to view it..
• Check in time from 14h00. Check out time 10h00.
• Reception open from 08h00 to 21h00
• Balance of payment payable upon arrival.
• Visa/Master/Amex accepted. No cheques.
• No refunds for early departures.

CAMP RULES AND REGULATIONS:

• No noise allowed in the camp. Come enjoy the sounds of nature.
• All rooms and public areas are NON-SMOKING.
• Children must be accompanied by an adult when using the swimming pool.
• No alcohol may be brought onto the premises. Licensed bar open daily from16h00.
• No illegal substances allowed on the premises.
• Day visitors are not allowed.
• No pets.
• No fires to be made outside of the allocated braai area.
• Harming or removing plants or animals on Isinkwe is prohibited.